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» Composition of Board Committees
 
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Business organization

 
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Subsidiaries, JVs & associates








Business excellence

Whether it be product quality, people, busines systems or knowledge or customer satisfaction, whether it be in contributing to the development of society or protecting the environment, Voltas sets - and is driven by - new values in all these areas.

To institute excellence at work and to achieve a competitive edge in the marketplace, Voltas has made the Tata Business Excellence Model (TBEM) a way of life in all activities. TBEM offers the best way to improve business performance, bringing about a common platform for people to share their knowledge, follow the best business practices and pursue excellence across all functions.

In addition, TBEM enables a continuous and measurable assessment of improvement in several internal processes that leads to better financial performance, and greater customer and stakeholder satisfaction. It lays a strong emphasis on leadership, strategic planning, customer and market focus, process management, information and analysis.