Blinkit Customer Stories ·Aug 20, 2025

How Voltas Installed 1,050 Water Coolers for Blinkit Across India in 3 Months

Introduction

When Blinkit, now part of Zomato, decided to upgrade hydration facilities across its rapidly expanding quick-commerce network, the aim was clear: deliver safe, chilled drinking water to customers and employees in every store. The challenge? Over 1,000 outlets needed commercial water coolers installed in less than three months without interrupting daily operations.

This was no small task. Each outlet had different space constraints, varied customer footfall, and operated in climates ranging from the dry heat of Rajasthan to the humidity of coastal cities. The solution had to be robust, scalable, and energy-efficient while also offering the right water cooler price for long-term operational efficiency.

Blinkit turned to Voltas, a brand synonymous with cooling excellence. In just 90 days, 1,050 Voltas water coolers were installed across 1,021 outlets nationwide. This Blinkit water cooler installation achievement was not only a technical triumph but also a masterclass in pan India water cooler machine deployment, logistics management, and customer-first execution.

The Hydration Challenge

Blinkit’s outlets are designed for speed, convenience, and accessibility. However, rapid expansion had created variations in infrastructure, particularly when it came to in-store hydration facilities.

The challenge was fourfold:

Capacity needs – Some stores only required modest dispensing, while high-traffic outlets needed heavy-duty retail water dispenser to keep up with demand.
Geographical spread – Outlets were located in busy metro centres, tier-2 towns, and hard-to-reach locations.
Tight deadline – The rollout had to be completed in under three months.
Zero disruption – Stores needed to stay operational during installation.

According to Blinkit’s purchase head, “We needed a partner who could deliver not just machines, but a complete execution plan that worked across India’s diverse conditions. Voltas gave us exactly that.”

This Blinkit hydration upgrade project would go on to become a Voltas customer story and a commercial hydration case study in scaling operations for quick commerce hydration.

Tailored Solution

Blinkit initially requested the FSS 60/120 model, suited for mid-sized stores. However, Voltas’ technical team believed a customised product mix would yield better efficiency and cost savings.

Voltas conducted a detailed site assessment for each outlet category, taking into account:

Average daily customer volume
Store floor space and layout
Peak service hours
Local climate conditions

The proposed Voltas FSS series mix included:

FSS 40/80 – Compact, energy efficient small water cooler for smaller outlets with moderate usage
FSS 120/150 – High-capacity unit ideal for high-footfall locations.
FSS 150/150 – Premium model for flagship or peak-demand stores.

This approach allowed Blinkit to optimise power consumption, match cooler size to store requirements, and ensure every outlet had an adequate retail hydration solution during business hours.

Project Execution Highlights

The execution plan was a blend of speed and precision. Voltas established central and regional coordination teams to manage deliveries, installations, and post-installation checks for this pan India rollout.

Final delivery breakdown:

549 units of FSS 40/80
416 units of FSS 120/150
56 units of FSS 150/150

Each unit was shipped, installed, and tested for optimal performance before handover. The water cooler installation process was designed to be non-intrusive, allowing Blinkit outlets to remain operational throughout.

By the end of the nationwide deployment, the project covered 1,021 outlets across metro hubs, tier-2 cities, and remote locations, a testament to Voltas’ logistics management capability.

Overcoming Logistical Hurdles

Nationwide rollouts often face unpredictable hurdles, and this pan India installation was no different.

Challenges included:

Navigating congested city streets where trucks couldn’t reach directly.
Transporting units to remote towns with limited infrastructure (remote site delivery).
Handling state-specific compliance and installation regulations.
Ensuring safe last-mile delivery without equipment damage.

Voltas tackled these with proactive planning, backup vehicles, additional installation kits, and local support teams.

Blinkit’s operations team remarked, “What impressed us most was how quickly Voltas adapted to unexpected situations. Whether it was a weather delay or a road closure, they always had a workaround ready.”

Impact & Results

The results went beyond simply installing machines.

Operational benefits included:

Customer satisfaction – Visitors enjoyed chilled water in every store.
Employee welfare – Staff stayed hydrated during long shifts.
Retail operations improvement – Consistency in hydration standards across all outlets.

The rollout proved that the right retail hydration solution can enhance both operational efficiency and brand perception.

Product Spotlight: Voltas FSS Series

Built for durability and efficiency, the Voltas FSS series is ideal for high-demand commercial environments:

FSS 40/80 – 40 litres/hour, 80-litre storage, compact, low power use.
FSS 120/150 – 120 litres/hour, 150-litre storage, reliable for high traffic (FSS 120/150 features).
FSS 150/150 – 150 litres/hour, 150-litre storage, peak performance for flagship outlets (FSS 150/150 capacity).

All models are energy efficient water coolers designed to reduce operational costs without compromising performance.

Why Voltas?

With over six decades in Voltas water solutions, the company offers unmatched service reach, product innovation, and nationwide service reliability.

Key benefits for Blinkit included:

Energy efficient coolers lowering operational costs.
Nationwide service support for quick repairs and maintenance.
Proven project management for large-scale pan India installation projects.

Scale of Impact – ROI and Long-Term Benefits

The project delivered:

Reduced power usage and lower running costs.
Enhanced customer comfort, increasing dwell time.
Lower maintenance spend due to Voltas’ durable build.

For Blinkit, the collaboration reinforced its position as a customer-first retailer while setting a benchmark for commercial hydration case studies in quick commerce hydration.

Call to Action

Looking to future-proof hydration at scale? Contact Voltas today for a retail hydration solution tailored to your operational needs, outlet layout, and sustainability goals.