Building Multi-Zone Cold Storage for Quick Commerce: A Pan-India Deployment by Voltas

The rapid expansion of quick commerce in India has changed how perishable goods are stored and managed. With orders moving within minutes and inventory cycling multiple times a day, storage infrastructure has become a core operational requirement and not just a backend function to forget. 

This case study outlines how Voltas deployed temperature-controlled cold room modules across multiple locations in India to support quick commerce operations. The project focused on building a structured storage environment that could handle diverse product categories and maintain consistency at such a large scale. 

Client: Quick Commerce Platform 

Industry: E-commerce / Retail Logistics 

Geography: Pan India 

Solution Category: Commercial Refrigeration – Cold Rooms 

Scale of Deployment: 500+ modules 

Expanding Cold Storage Needs in Quick Commerce 

Quick commerce platforms handle a wide range of products, from fresh produce to dairy and frozen goods. Each category needs a different storage condition, which creates the need for multiple temperature zones in the same facility. 

Usually, traditional warehouses operate with high order frequency and continuous stock movement. Storage systems must maintain temperature stability even with repeated door openings and changing load conditions throughout the day. 

The need was to build a cold storage setup that can manage this complexity without affecting product quality or slowing down operations. 

Managing Temperature Consistency at A Large Scale 

Maintaining consistent temperature across different zones was a major operational challenge. A single facility needed to support multiple environments, each with its own temperature requirement. 

Storage areas are frequently accessed, and this creates fluctuations that could affect product quality if not controlled properly. At the same time, the system needed to deliver uniform performance across multiple locations. 

The client needed a solution that could handle operational intensity and maintain stability across all sites. 

Voltas’ Approach to Structured Cold Room Planning 

Voltas approached the requirement by designing a clearly structured cold room layout where each product category was assigned its own temperature-controlled zone. This organised storage conditions and kept workflows efficient. 

The system architecture was standardised to ensure consistency across locations. Medium temperature and low temperature outdoor units were integrated based on zone requirements. Each section operates independently in a unified system. 

The focus was on creating a solution that could be replicated across multiple sites without redesign. It made large-scale deployment more manageable. 

Solution Design: Multi-Zone Cold Room Configuration 

The cold storage setup was built around clearly defined temperature zones: 

  • Ante room at 18°C for transition handling
  • Fruits and vegetables are stored at 14°C
  • Chiller room at 5°C for dairy and similar products
  • Freezer room at -25°C for frozen goods 

Each zone was equipped with a microprocessor-based temperature control to maintain accuracy. The system continuously monitored conditions and adjusted performance to handle operational variations. 

Fully equipped condensing units with built-in protection systems ensured stable compressor operation. Based on site requirements, configurations included hermetic reciprocating or scroll condensing units along with slimline or cubical evaporators. 

The modular design allowed flexibility, with installations planned for spaces starting from 500 sq. ft., which makes the solution adaptable across different facility sizes. 

Execution Across Multiple Locations 

The rollout was carried out in a phased manner across multiple cities, with a focus on maintaining consistency in installation and performance. 

  • Phased deployment strategy 

Rollout with the goals of expansion of quick commerce facilities across locations. 

  • Standardised installation approach 

A uniform module design reduced complexity and improved installation timelines. 

  • Scale of deployment 

Over 500 cold room modules were installed across India. 

  • Coordinated multi-location execution 

Site-level planning ensured smooth commissioning without delays or overlap. 

Impact on Operations and Scalability 

The implementation created a stable storage environment across different product categories and supported operational continuity across locations. 

  • Consistent temperature controls 

Each zone operates within its defined range, which maintains product quality. 

  • Improved product preservation 

Reduced exposure to temperature fluctuations during high-demand operations. 

  • Scalable infrastructure 

Modular design allowed new locations to adopt the same setup without redesign. 

  • Operational continuity 

Stable performance during peak usage ensured uninterrupted order fulfilment. 

Key Factors Behind Successful Deployment 

The success of the project was shaped by a clear approach to planning and execution, with each element aligned to operational requirements. 

  • Defined temperature zoning
  • Each product category was assigned a separate zone for stable storage conditions.
  • Standardised system design
  • A uniform setup across locations reduced variation and improved reliability.
  • Scalability through consistency
  • The same configuration was replicated across multiple sites, which enabled expansion without redesign.
  • Flexible layout planning
  • The system adapted to different facility sizes without affecting performance. 

Summary 

This project shows how timely service resolution and clear execution planning can help a retail rollout move forward smoothly. Once the initial concerns were addressed, the deployment progressed in a structured manner across multiple locations. This rollout stands as a practical example of how commercial refrigerator can be scaled to support growing quick commerce distribution without disrupting daily retail operations.